Derek McCoy Insurance Agency
DBA: The Healthcare Broker
Text Message Program Terms & Conditions
These terms were last updated February 2025
Please read these “Terms and Conditions” for important information about The Healthcare Broker’s text message programs. By opting in to use our text message services, you agree to be bound by these terms and conditions. You further acknowledge and represent that you are the authorized user of the mobile phone number you provided or have been granted permission by the authorized user to enroll the number in the service. If you do not agree with these Terms and Conditions, you must immediately cease using the applicable text message program(s) and notify us.
Although we do not impose an additional charge for this service, your mobile carrier’s message and data rates may apply. By enrolling in the service(s), you approve any charges that may be deducted by your wireless carrier from your prepaid balance or that appear on your mobile phone bill. The number of messages you receive will vary depending on your account activity and preferences.
We may revise, modify, or amend these “Terms and Conditions” at any time. Any such changes will take effect when they are posted to www.thehealthcarebroker.com. Your continued consent to receive text messages will indicate your acceptance of those changes.
We respect your right to privacy. You can review our privacy policy at www.thehealthcarebroker.com/privacy.
Service Availability & Disclaimers
The Healthcare Broker’s text message programs are offered on an “as is” basis and:
1. May not be available in all areas at all times.
2. May not continue to work due to service changes made by your wireless carrier.
3. May be terminated entirely or for individual participants at any time, with or without notice.
4. Delivery of texts may fail due to system outages, mobile network service issues, or other conditions beyond our control.
We are not liable for delayed or undelivered messages.
Opting In & Out
-To start receiving texts from The Healthcare Broker, follow the instructions provided for the applicable service(s).
-To stop receiving text messages, follow the opt-out instructions in the messages you receive. To opt out of all text programs, text “STOP” without any additional words, spaces, or characters before or after the word.
-After submitting an opt-out request, you may receive a final confirmation message. You may re-enroll at any time by following the opt-in instructions.
-Opting out does not preclude The Healthcare Broker from sending messages otherwise allowed by applicable state and federal law.
Eligibility & Consent
To be eligible to participate in The Healthcare Broker’s text program, you must provide necessary consent to receive such messages. Depending on the nature of the message, prior express written consent may be required. By providing consent, you agree to receive marketing calls and text messages from The Healthcare Broker using automated technology, even if your number is listed on a national or state do-not-call registry. Consent is not a condition of purchase.
Revoking consent will opt you out of messages that require such consent, but you remain responsible for taking necessary actions on your policies, including timely payment of amounts owed.
FAQs
Q: How many text messages will I receive?
A: The number of messages you receive depends on your account activity and preferences.
Q: What numbers are used to send text messages?
A: The numbers vary based on the applicable text program.
Q: Will this service work on my mobile device?
A: The texting service should work if your device can send and receive text messages and you use a major U.S. mobile carrier.
Q: How can I receive help?
A: For help, reply to an applicable mobile message with the instructions provided, contact your agent, or visit www.thehealthcarebroker.com/contact.
For more information, visit www.thehealthcarebroker.com or contact us directly.